Payments Reliability data has been released by (nearly) all payment providers, and the results are live on our website.
Check it out: https://payments.qiinsights.com/
Reply to this email for a free trial.
Banks and other payment service providers must be pulling their hair out.
In the September 2024 quarter outages almost doubled!
There was almost double the number of services with significant outages than Q2.
But, providers weren't at fault for the increase, and providers have actually improving!
(Great Southern Bank and MyState Bank aside, they still haven't provided the data correctly, 5 days on from the required date)
Q3 saw the least outage minutes ever from significant events with an internal cause.
But the most ever outages from external causes.
Most of the internal outages that did happen came in Online Banking and Fast Payments.
Next Day Payments and ATMs were much improved.
Of the majors, only Commonwealth Bank saw no internal outages.
Check out all the results on Qi’s Dashboard.